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If you need an appointment, or need to speak to a doctor or nurse, please contact reception on 02871 810252

Staff will take your details and arrange for a doctor or nurse to call you back, usually the same day. If all our telephone appointments are filled that day, we will ask you to call back the following day. We will always respond to emergency calls the same day.

Reception staff may ask you for some information when you call, this is to safely prioritise our response.

If needed, a face-to-face appointment will be arranged by the doctor or nurse after speaking with you.

 

When waiting for a doctor or nurse to call you back, please keep your phone nearby as we only have capacity to attempt to call you back twice. If you miss two calls from us, we would ask that you ring back the following day for a new telephone appointment.

 

Please be patient with our phone lines and staff as they are receiving a high volume of calls.